Jan 19, 2009

Union Bank's Transaction Password!

Union Bank has added additional safety security measures for EON Cyber Accounts. To be able to login to you EON Cyber Account you need to type in your Transaction Password. Unfortunately many EON Cyber Account users forgot about their Transaction Passwords because it wasn't even there in the first place of signing up for an online EON Cyber Account. To make matters worst is how to get your transaction password in order to log in to your EON Cyber Account. There is no help section in the Unionbank website to help you retrieve your transaction password. Your only viable options are the following:

1. Go to a Union Bank Branch (most local branch can't help you )
2. Call Union Bank via the following numbers:
  • +632 84186 (24 hour customer support)
  • 1800-1888-2277 (Domestic Toll Free) - impossible to get through :(
  • IAC-800-8277-2273 (Universal Toll Free)

3. Send Unionbank an email
  • electron@unionbankph.com

If you get a response from using either any of the above options you are lucky. Most users don't get a quick reply. Others wait in vain for months for a response from Unionbank.

I still have a problem with the transaction password too.. I emailed Unionbank just a few hours ago.. No response yet. Called a local branch, no help! Called the domestic toll free number, can't get through.

So if you have problems with your transaction password, goodluck!

8 comments:

Keith says:
at: March 6, 2009 at 11:16 PM said...

I had this issue last year and the person on the phone reset it and that gave me the option to input a new one. Unfortunately, I again forgot the password this year and would most likely face the same dilemma.

mp3Dash says:
at: May 1, 2009 at 10:17 AM said...

My Transaction Password is about to Expire Less 22 days from now.
I want to renew this Transaction Password but my problem is I dont remember my Password or im not even sure if I have entered a password for this one... All i can remmber is my USERNAME and my LOGIN pin for the EON CYBER ACCOUNT WEBSITE.... can somebody kindly help me about this matter? thank you - bonsainess@yahoo.com
www.bonsainess.com

Paulette says:
at: July 5, 2009 at 1:40 AM said...

the same thing is happening to me and i have no idea what to do.. thanks for this post at least now i can try one of the options you posted. hope they have it fixed :D

mark says:
at: February 13, 2011 at 7:11 PM said...

tang inang transaction password n yan. Mali nman itong security measures nla eh, bobo ng unionbank. Malaking abala pa ito sken, pu2nta p ako sa unionbank pra lng malaman ung transaction password, sana via e-mail nlang pra wlang problema. EON Cyber accnt. sucks! D nman ako ku2ha nito kung hindi dahil sa Paypal. F*ck UnionBank!

PoD ClaN says:
at: February 16, 2011 at 10:58 PM said...

its 841-8600

bench says:
at: May 9, 2011 at 10:12 PM said...

@ Mark .. I agree.. same here!

bench says:
at: May 9, 2011 at 10:17 PM said...

@mark .. so kailangan pa talagang pumunta ng unionbank para lang malaman yung transaction password mo?.. ano ba naman yan.. added feature daw..

Stephie says:
at: September 17, 2011 at 5:23 PM said...

This is outright unnecessary! I don't even use the freakin' transaction password! Now that I need it to check my balance without having to go to the ATM, the Unionbank online banking service won't allow me too. Sheesh! Talk about online banking!

 

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